Privacy Notice
Last updated April 23, 2022

This privacy notice for Rising Tide Martial Arts LLC (“company,” “we”, “us,” or “our”), describes how and why we might collect, store, and/or share (“process”) your information when you use our services (“services”), such as when you create a membership account on our website (risingtidemartialarts.com).

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our services. If you still have any questions or concerns, please contact us at risingtidemartialarts.com.

1. Information We Collect

Personal Information Provided By You
We collect personal information provided by you when you sign up for a membership account. The personal information we collect may include the following:
Names
Phone numbers
Email addresses
Mailing addresses
Billing addresses
Contact preferences
Usernames
Contact or authentication data
We do not process sensitive information through our site, risingtidemartialarts.com.
Payment Data

We may collect data necessary to process your payment for membership accounts and services, such as your payment instrument number (including credit card numbers) and security codes associated with your payment instrument. No financial data is stored or processed by Rising Tide’s website. All payments data is collected and stored by a third-party payment service, Stripe. You may find their privacy notice here: https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information by updating your account.

2. How We Process Your Information

We process information to provide and administer our services, community with you, for security and fraud prevention, and to comply with the law.
We process you personal information for a variety of reasons, including:
To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To fulfill and manage your orders. We may process your information to confirm that you have paid for, and will receive, our services.
To send you important class communications and marketing communications. We may process personal information you send to us in order to inform you about class schedule changes, cancellations, and important class events. You can opt out of our marketing emails by deleting your membership account.

3. When and With Whom We Share Your Personal Information With

We do not share your personal information with other companies.

4. How Long We Keep Your Information

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.

5. How We Keep Your Information Safe

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals ,or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access our services within a secu

6. Your Privacy Rights

If you are located in the EEA or Uk and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: https://ec.europa.eu/newsroom/article29/items/612080

If you are located in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent by deleting your membership account or contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it..
However, please note that this will not affect he lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: Our company will only send promotional material directly applicable to our classes. Since having your contact information is necessary for important communications (such as notices of class cancellations), the only way to opt out of marketing communications is to delete your membership account. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for more information.

Account Information

If you would like to review or change the information in your account or terminate your account at any time, you can log into your account settings and update or delete your user account.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms, and/or comply with applicable legal requirements.
If you have any questions or comments about your privacy rights, you may email us at risingtidemartialarts.com.

7. Controls for Do-Not-Track Features

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implemented DNT signals has been finalized. As such, we do not recently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow ing the future, we will inform you about that practice in a revised version of this policy notice.

8. Updates to This Notice

We may update this privacy notice from time to time. The updated version will be indicated by an update “Revised” date and the updated version will be effect as soon as it is accessible. If we make material change to this privacy notice, we may notify you wither by prominently possible a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

9. How To Contact Us About This Notice

If you have questions or comments about this notice, you may email us at risingtidemartialarts.com or call us at 970-690-3842.

10. How To Review, Update, or Delete The Data We Collect From You

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To review, update, or delete your personal information, log in to your membership account at https://risingtidemartialarts.com/members-profile to review or update your information, or delete your account.